bajibd Privacy Policy

This Privacy Policy ("Policy") describes how bajibd ("bajibd", "we", "us", "our") collects, uses, stores, and protects the personal information of individuals ("Player", "User", "you") who access and use the bajibd platform at https://bajibd.biz, including all associated betting markets, casino games, promotional services, and customer support facilities.

bajibd is committed to protecting the privacy and personal data of all players based in Bangladesh. This Policy is designed to help you understand what information we collect about you, why we collect it, how we use it, who we share it with, and what rights you have in relation to it. We encourage you to read this Policy carefully before using the bajibd platform.

This Privacy Policy should be read alongside the bajibd Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference into this document. In the event of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency.

bajibd reserves the right to update this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this document. Where changes are material, we will notify registered players via email or an on-platform notification prior to the changes taking effect.

bajibd collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and from trusted third-party service providers as part of identity verification and payment processing. The categories of personal data we collect include:

bajibd uses the personal data we collect for the following specific purposes. We do not use personal data for any purpose that is incompatible with the purpose for which it was originally collected, without first obtaining your additional consent.

• Account Management: To register and maintain your bajibd player account, verify your identity, authenticate your login sessions, and enable you to access all platform features.
• Payment Processing: To process your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank, and to maintain accurate financial records of all transactions.
• Platform Delivery: To provide access to casino games from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified studios, as well as cricket betting markets, sports wagering, and promotional features.
• Identity Verification (KYC): To verify that you meet the minimum age requirement of 18 years, to confirm your identity in accordance with anti-money laundering (AML) obligations, and to prevent fraudulent or unauthorised account activity.
• Responsible Gaming: To monitor for indicators of problem gambling behaviour, to enforce deposit limits and self-exclusion requests, and to contact you proactively if our responsible gaming systems detect patterns that may indicate harm.
• Customer Support: To respond to your queries, complaints, and dispute submissions, and to maintain records of support interactions for quality and compliance purposes.
• Marketing & Promotions: With your consent, to send you information about bajibd promotions, bonuses, seasonal offers (Eid, Pohela Boishakh, Victory Day, BPL, IPL, T20 World Cup), and new game releases. You may withdraw consent at any time by contacting support.
• Platform Improvement: To analyse usage patterns, identify technical issues, test new features, and continuously improve the performance and user experience of the bajibd platform.
• Legal & Compliance: To fulfil our obligations under applicable law, to cooperate with regulatory or law enforcement requests, and to enforce our Terms & Conditions including the detection and investigation of fraud, money laundering, and prohibited activities.
• Security: To detect, prevent, and respond to fraudulent activity, unauthorised account access, suspicious betting patterns, and any other security threats to the bajibd platform or its players.

bajibd processes your personal data on one or more of the following lawful bases, depending on the specific purpose for which the data is used:

• Contractual Necessity: Processing is necessary to perform the contract between you and bajibd — specifically, to operate your account, process your payments, and deliver the gaming and betting services you have registered for.
• Legal Obligation: Processing is necessary to comply with applicable legal and regulatory obligations, including identity verification, anti-money laundering checks, and cooperation with law enforcement authorities.
• Legitimate Interests: Processing is necessary for the legitimate interests of bajibd, including platform security, fraud prevention, business analytics, and the improvement of our services, provided those interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent — for example, for direct marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

bajibd does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your data with carefully selected third parties only where it is necessary to deliver the bajibd service, comply with legal obligations, or protect the rights and safety of bajibd and its players. The categories of third parties with whom we may share your data are:

• Payment Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank — to process your deposit and withdrawal transactions. Each provider operates under their own data protection and security standards.
• Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified game studios — to the minimum extent necessary for game session management, RNG auditing, and jackpot tracking.
• Identity Verification Partners: Third-party KYC service providers who assist bajibd in verifying player identities and ages. These partners are bound by strict confidentiality obligations and may only use data for the purposes of verification.
• Fraud Prevention & Security Services: Specialist providers who help bajibd detect and prevent fraudulent activity, unauthorised account access, and money laundering. Data shared for these purposes is used solely for security analysis.
• Analytics Providers: Tools used to analyse platform performance and player behaviour in aggregate. Where possible, data is anonymised or pseudonymised before processing by analytics providers.
• Legal & Regulatory Authorities: Where required by applicable law, court order, or regulatory instruction, bajibd may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities. bajibd will notify you of such disclosure where legally permitted to do so.
• Business Successors: In the event that bajibd undergoes a merger, acquisition, restructuring, or sale of all or part of its business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

bajibd uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, maintain your login session, and analyse how the platform is used. A cookie is a small text file placed on your device by a website you visit. Cookies do not contain viruses and cannot access other files on your device.

The types of cookies used by bajibd include:

• Strictly Necessary Cookies: Essential for the operation of the bajibd platform. These cookies enable core functions such as login session management, security authentication, and payment gateway integration. You cannot opt out of these cookies while using the platform.
• Performance & Analytics Cookies: Used to collect anonymised data about how players interact with the bajibd platform — including which pages are visited most frequently, session duration, and error reports. This data helps us improve platform performance and user experience.
• Functionality Cookies: Allow the platform to remember choices you have made — such as your preferred language setting (English) or your most recently played game — to provide a more personalised experience.
• Targeting & Marketing Cookies: Used, with your consent, to deliver relevant promotional content based on your browsing behaviour and game preferences on the bajibd platform. These cookies do not track your activity across other websites.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies; however, disabling strictly necessary cookies may prevent you from using certain features of the bajibd platform. For detailed guidance on managing cookies, refer to your browser's help documentation.

bajibd retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as a general guide:

At the end of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where anonymisation is used, the resulting anonymised data may be retained indefinitely for statistical and analytical purposes.

bajibd takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the bajibd platform is encrypted using Transport Layer Security (TLS) to prevent interception.
• Encrypted Data Storage: Sensitive personal data — including identity documents, financial information, and password credentials — is stored in encrypted format on secured servers.
• Access Controls: Access to personal data is restricted to bajibd personnel and authorised third-party partners who require it to perform specific, defined functions. Access rights are reviewed regularly and revoked when no longer required.
• Firewalls & Intrusion Detection: bajibd employs network-level firewalls and intrusion detection systems to monitor for and respond to potential security threats in real time.
• Regular Security Audits: The bajibd platform undergoes periodic security assessments and penetration testing conducted by independent certified security specialists.
• Incident Response: In the event of a data security incident that may affect your personal data, bajibd maintains a formal incident response procedure. Affected players will be notified without undue delay where the incident is likely to result in a risk to their rights or interests.

While bajibd implements robust security measures, no digital system can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. Please refer to Section 3 of the bajibd Terms & Conditions for your obligations regarding account security.

As a player whose personal data is processed by bajibd, you hold the following rights in relation to your personal information. To exercise any of these rights, please contact the bajibd support team using the contact details set out in Section 13 of this Policy.

• Right of Access: You may request a copy of the personal data that bajibd holds about you. We will provide this information within 30 days of receiving a verified request.
• Right to Rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update basic account details directly through your account settings.
• Right to Erasure: In certain circumstances, you may request that bajibd delete your personal data. This right is subject to our legal and regulatory obligations to retain certain data (e.g., financial records and KYC documents) for specified periods as described in Section 7.
• Right to Restrict Processing: You may ask bajibd to temporarily halt the processing of your personal data while a rectification or objection request is under review.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis. You also have the right to opt out of direct marketing communications at any time.
• Right to Data Portability: Where processing is carried out on the basis of your consent or contractual necessity, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

The bajibd platform is strictly intended for adults aged 18 and above. bajibd does not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in the bajibd registration and KYC process, and we reserve the right to request documentary proof of age at any point during the player lifecycle.

If bajibd becomes aware that personal data has been collected from a player who is under the age of 18, that account will be immediately suspended, all funds will be returned to the depositing payment method (less any amounts staked on games), and all personal data associated with the minor will be securely deleted as soon as it is no longer required for the investigation and closure process.

In order to deliver the bajibd platform to players in Bangladesh, some personal data may be processed by our service providers and game partners in locations outside of Bangladesh. Such transfers occur solely where necessary to deliver the contracted service — for example, when game round data is processed by a game provider's servers, or when identity verification is conducted by a third-party KYC partner.

Where personal data is transferred internationally, bajibd takes steps to ensure that appropriate data protection safeguards are in place, including contractual data processing agreements that require receiving parties to apply data protection standards consistent with this Privacy Policy.

bajibd reserves the right to amend, update, or replace this Privacy Policy at any time. The revised Policy will be published on this page with an updated "Last Updated" date. Where changes are material — meaning they significantly affect how we collect or use your personal data — registered players will be notified by email or via an on-platform notification prior to the changes taking effect.

Minor amendments, such as clarifications, corrections of typographical errors, or updates to reflect new service providers, may be made without advance notice. It is your responsibility to check this page periodically to remain aware of the current Privacy Policy. Your continued use of the bajibd platform after the effective date of any revision constitutes your acceptance of the updated Policy.

If you have any concerns about changes to this Privacy Policy or wish to discuss how a specific change affects your data, please contact the bajibd support team using the details provided in Section 13.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which bajibd handles your personal data, please contact our support team. All privacy-related enquiries will be handled by a designated team member and acknowledged within 24 hours of receipt.

Contact details (plain text — not clickable links):

• Email: support@bajibd.biz
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

When submitting a privacy-related request — such as a right of access, rectification, or erasure request — please include your registered email address, your bajibd account username (if applicable), and a clear description of your request so that we can process it efficiently.